Support Center
Find answers to common questions about SupVector. Can't find what you're looking for? Contact our support team below.
We support PNG and JPG files for conversion. The output format is SVG by default, with additional formats (AI, EPS, PDF) available for Pro users.
Our AI-powered conversion engine provides highly accurate results, especially for logos, illustrations, and clean designs. The accuracy depends on the quality and complexity of the original image.
Free users can upload files up to 5MB. Pro users can upload files up to 50MB. For larger files, please contact our enterprise support.
Free users can convert up to 5 images per day. Pro users have unlimited conversions. Enterprise users get custom limits based on their needs.
Yes, we offer a 14-day money-back guarantee for Pro subscriptions. If you're not satisfied with our service, please contact our support team.
You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.
Still have questions?
Can't find the answer you're looking for? Please contact our support team.
support@supvector.com